Legal Risks of Restricting Online Reviews and Lessons from Campaign–Tao v. Uniqlo for Website Terms and Conditions
As e-commerce evolves, so does the scrutiny of website and app terms and conditions. The recent case of Campaign–Tao v. Uniqlo exemplifies the risks businesses face from “opportunistic litigation” targeting technical or ambiguous contract language, especially clauses that attempt to restrict online reviews. This trend, reminiscent of ADA website claims and California Invasion of Privacy Act (CIPA) …